Mid States Laboratories Inc.

Customer Service

There are lots of companies in the world who can make
earmolds. There are also lots of companies in the world who
offer satisfactory customer service. But we pride ourselves on offering both, and that’s something you don’t see very often.

We’re confident in our ability to give you great quality. You should expect nothing less out of us. But what you might not expect is for someone to happily answer the phone each time you call with a question. Or to promptly call you back with an answer. We’re even known to stay late at the office to make sure our customers are happy.

We believe in old-fashioned customer service: you’ll talk to a real person when you call, we’ll go above and beyond to keep you waiting as little as possible, and when we don’t know the answer, you better believe we’ll bend over backwards to find it.

We don’t want to just meet our clients’ expectations, we want to surpass them. And make friends in the process.

We don’t want to just meet our clients’ expectations, we want to surpass them. And make friends in the process.
| 600 N. St. Francis | P.O. Box 1140 | Wichita, KS 67201 | P 316.262.7013 | Toll Free 800.247.3669